Thai Airways International Public Company Limited (THAI) operates normal flights to Fukuoka, Japan and waives fees for ticketing changes.

 

Due to the earthquake at Kyushu Island, Japan, causing destruction and difficulty for THAI passengers traveling to and from Fukuoka, THAI is waiving fees for ticket changes during this period. Fees are waived for passengers holding THAI tickets issued from Thailand before 15 April 2016 for the round trip route Bangkok-Fukuoka-Bangkok, including THAI domestic tickets that are part of the Bangkok-Fukuoka-Bangkok itinerary.

 

1. Fees are waived for passengers who have already used part of their tickets, but are not able to return on the pre-booked flight. Passengers may change the date of their return flight in the same class of service. However, the return date must be before the expiry date of the ticket.

2. Fees are waived for passengers holding the complete unused ticket itinerary with travel date booked within 30 April 2016. Passengers may change the travel date one (1) time for the same class of travel and follow the same conditions as specified on the tickets.

3. Passengers requiring route change may change to Tokyo, Osaka, or Nagoya with no fees applied. However, passengers must pay the difference in ticket fares and associated taxes.

 

For additional information or ticket change inquiry, passengers may contact THAI Contact Center at +66(0)2-356-1111 or THAI sales offices in Fukuoka, Japan at +81 (0) 570-064-015

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THAI rewards respondents of the airline’s onboard and online survey with lucky-draw complimentary tickets


As part of the Company’s goal to continuously offer the highest satisfaction to passengers, THAI has conducted quarterly surveys of passengers on all routes, in all classes of service, and service experience throughout their journey – from ticket reservation, to onboard experience, to arrival at their destination.  The survey greatly assists THAI in identifying areas of customer approval and offers some insight to a better understanding of customer needs and areas of improvements.  

The lucky draw ceremony was presided by THAI Executive Vice President, Commercial Mr. Teerapol Chotichanapibal (third from left)
    
From the onboard and online survey responses received from passengers who flew on THAI in 2016, THAI recently held a one-time lucky draw, with each month’s winner receiving two free confirmed Economy Class round trip tickets for travel within the THAI route net from/to Bangkok, Thailand.  

**Note:  Void where prohibited or restricted by the laws of the prize winner’s country.

Winner Name List

2016

Name / Last name

Country of Residence

THAI Customer Satisfaction Survey (Paper based)

Jan

Ms.Natha Thanunorakul

Thailand

Feb

Mr.Ewan Davis

Australia

Mar

Ms.Kanokthip Rajatanun

Thailand

Apr

Mr.Muhammad Asim

Pakistan

May

Ms.Isabelle Nyroth

Sweden

Jun

Ms.ILing Hu

Taiwan

Jul

Ms.Praepannee Skuntalak

Thailand

Aug

Ms.Yamini David

Thailand

Sep

Ms.Swee Chan Lee

Malaysia

Oct

Ms.Duangrat Duangnate

Thailand

Nov

Mr.Thomas Barns

Thailand

Dec

Mr.Talha Qamar Yazdanie

Singapore


 

 

2016

Name / Last name

Country of Residence

e-THAI Customer Satisfaction Survey (online based)

Jan

Mr.Ken Takeda

Japan

Feb

Mr.Mati Kongratanaprasert 

Thailand

Mar

Mr.Jagdish Chand Maharaj

Australia

Apr

Mr.Mohammed Asadullah Baig

India

May

Mr.Raymond Meng Huat Teng

Singapore

Jun

Ms.Pirada Sinoun

Sweden

Jul

Mr.Suwit Taeratanachai

Thailand

Aug

Mr.Pao Hsieng Yeh

Malaysia

Sep

Ms.Helga Hofer

Germany

Oct

Mr.Dwayne William  Alan Symonds

Australia

Nov

Mr.Chanin Chinrungsikul

Thailand

Dec

Mr.Syed Hammad Raza

Singapore

14 February 2017